Certified Renewed devices are professionally inspected, tested, cleaned, and approved by experts to ensure reliable performance and excellent condition.

Yes. All devices sold on YesAgain are 100% authentic and professionally verified before sale.

Certified Renewed devices offer premium performance at a smarter price, with savings of up to 70% compared to new devices.

Absolutely. Every device goes through extensive testing covering performance, battery, connectivity, display, audio, and essential functions.

Certified Renewed means the device has been professionally inspected, tested, cleaned, and approved by experts to meet our quality standards.

Our devices have had a previous owner, allowing you to enjoy premium technology at a smarter price without compromising on performance or reliability.

Each order includes the device and compatible charging accessories. Exact contents may vary depending on the product category.

Yes. All Certified Renewed devices are backed by a 24-month warranty.

Our warranty covers technical and hardware defects that are not caused by accidental damage or misuse.

Simply contact our support team with your order details. Our team will guide you through the warranty process.

Yes. Eligible orders can be returned according to our Returns Policy.

Our support team will assist you with repair, replacement, or resolution under the warranty policy.

Yes. Many new electronic devices include a standard 12-month warranty, while YesAgain Certified Renewed devices are backed by a 24-month warranty.

Our devices are graded based on cosmetic condition while remaining fully functional and professionally tested.

These grades refer to the cosmetic appearance of the device. All devices function properly regardless of cosmetic grade.

Yes. Batteries are tested to ensure reliable daily performance.

Absolutely. Every device is professionally cleaned and prepared before shipment.

Yes. We test essential features including cameras, speakers, charging, connectivity, and biometric functions when applicable.

Whenever possible, we prioritize high-quality compatible or genuine parts to maintain reliable performance and user experience.

Yes. We ship securely across the UAE.

We offer free shipping across the UAE. Delivery details and estimated timelines are displayed during checkout.

Most orders are delivered within 1 to 2 business days depending on your location.

Yes. Tracking information is provided once your order has been shipped.

We accept secure online payment methods available at checkout.

• Credit cards (CB, VISA, MASTERCARD, AMEXX, ...)
• Pay in installments with Tabby & Tamara

Yes. All payments are processed through secure and encrypted payment systems.

Please contact our support team as soon as possible if you need to modify or cancel your order.