Warranty & quality
Every device carries a 24-month YesAgain warranty — double what most resellers offer — supported by our UAE-based team.
Hardware faults that aren't caused by accidental or liquid damage. If something fails, we repair, replace or refund.
Always. Every device is verified by IMEI/serial for authenticity, and checked to be free of iCloud/activation locks. The only parts that may not be Apple-original are the battery and charging accessories.
We only ship devices at 85% maximum capacity or above; many are higher. A brand-new battery upgrade is available at checkout on eligible models.
Returns & delivery
You have 14 days to return a device for a refund if it isn't right for you, provided it's in the condition it arrived.
Free 24–48 hour delivery, anywhere across the UAE. You'll get tracking by SMS and email as soon as your order ships.
Yes — we deliver to every Emirate, free of charge, within 24–48 hours.
Yes, you'll receive tracking by SMS and email as soon as your order is dispatched.
Grading & condition
Excellent = near-flawless, Good = light wear, Fair = visible wear. All grades pass the same 489-measurement CRO™ process and carry the same warranty — the grade is cosmetic only.
Devices ship in clean YesAgain packaging with a compatible charging cable. Original retail boxes aren't guaranteed.
Yes — fully reset to factory settings and ready for you to sign in with your own Apple ID.
Payment & trade-in
Visa, Mastercard, Apple Pay, Google Pay, and buy-now-pay-later in 4 instalments with tabby and tamara.
Yes — split any order into 4 interest-free payments at checkout with tabby or tamara.
Yes. We buy devices for instant cash through our sister service — get a quote at ibuyyourphone.com.
Still have a question?
Our UAE-based team is happy to help with anything we haven't covered here.
Contact us