Are all devices professionally tested?
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Yes. Every Certified Renewed device undergoes a full inspection and testing process before sale.
Are internal components checked during renewal?
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Yes. Key hardware components are inspected and tested to ensure reliable performance.
Are devices cleaned before shipping?
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Absolutely. Devices are professionally cleaned and prepared before delivery.
Are connectivity features tested?
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Yes. Wi-Fi, Bluetooth, charging ports, and other connectivity features are tested when applicable.
Are devices reset before resale?
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Yes. Previous user data and accounts are completely removed before shipment.
Do renewed devices perform like new?
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Certified Renewed devices are tested to ensure reliable everyday performance according to our quality standards.
What are Certified Renewed devices?
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Certified Renewed devices are professionally inspected, tested, cleaned, and approved by experts to ensure reliable performance and excellent condition.
Are your devices authentic?
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Yes. All devices sold on YesAgain are 100% authentic and professionally verified before sale.
Why choose Certified Renewed instead of new?
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Certified Renewed devices offer premium performance at a smarter price, with savings of up to 70% compared to new devices.
Are your devices tested before sale?
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Absolutely. Every device goes through extensive testing covering performance, battery, connectivity, display, audio, and essential functions.
Do your devices come with a warranty?
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Yes. All Certified Renewed devices are backed by a 24-month warranty.
What does the 24-month warranty cover?
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Our warranty covers technical and hardware defects that are not caused by accidental damage or misuse.
Can I return my order?
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Yes. Eligible orders can be returned according to our Returns Policy.
What if my device develops a problem?
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Our support team will assist you with repair, replacement, or resolution under the warranty policy.
What condition are your devices in?
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Our devices are graded based on cosmetic condition while remaining fully functional and professionally tested.
Are batteries tested?
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Yes. Batteries are tested to ensure reliable daily performance.
Are your devices cleaned before shipping?
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Absolutely. Every device is professionally cleaned and prepared before shipment.
Are all functions tested?
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Yes. We test essential features including cameras, speakers, charging, connectivity, and biometric functions when applicable.
Do you deliver across the UAE?
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Yes. We ship securely across the UAE.
How long does delivery take?
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Most orders are delivered within 1 to 2 business days depending on your location.
Can I track my order?
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Yes. Tracking information is provided once your order has been shipped.
Which payment methods do you accept?
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We accept secure online payment methods available at checkout.
- Credit cards (CB, VISA, MASTERCARD, AMEXX, ...)
- Pay in installments with Tabby & Tamara
Is my payment secure?
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Yes. All payments are processed through secure and encrypted payment systems.
Can I cancel my order?
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Please contact our support team as soon as possible if you need to modify or cancel your order.
